Privacy Policy

Effective date: 17 July 2026

This Privacy Policy explains how Creative Koda Ltd (“we”, “us”, or “our”) handles information when you visit Koda Themes, browse our documentation, contact us, or purchase a theme.

Who we are

Creative Koda Ltd is the data controller for information handled through this website.

Registered office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.

Company number: 15132226.

Contact: contact@creative-koda.com.

Information we handle

Depending on how you use the website, we may handle technical request information such as IP address, browser and device information, approximate location, requested URL, referrer, timestamps, and error details. We may also handle information you voluntarily send to our contact email.

When you purchase a theme, Polar processes payment, checkout, customer, and digital-delivery information under its own privacy terms. We do not receive or store your full payment-card details.

Analytics

We use Umami analytics to understand page visits and useful interactions such as checkout-button clicks and documentation searches. Event data is limited to operational metrics such as placement, query length, and result count; we do not intentionally send payment details or the content of search queries to analytics.

Logs and hosting

The application emits structured operational logs for requests, searches, checkout attempts, errors, and service events. Logs may be collected by our hosting environment and Loki-compatible log tooling for security, debugging, and reliability. We avoid placing access tokens, payment details, or unnecessary personal information in logs.

Why we use information

We use information to provide and secure the website, respond to enquiries, process purchases through Polar, deliver support, understand product usage, prevent abuse, and meet legal obligations. We retain information only for as long as reasonably necessary for these purposes or as required by law.

Your rights

Depending on your circumstances, UK data-protection law may give you rights to request access, correction, deletion, restriction, or portability, or to object to particular processing. Contact us first at contact@creative-koda.com. You may also contact the UK Information Commissioner’s Office.

Third parties and international transfers

The website may use hosting, analytics, payment, delivery, email, and operational monitoring providers. Those providers may process information in countries outside the UK under their applicable safeguards and terms. Relevant providers include Umami, Polar, and our hosting/logging infrastructure.

Changes

We may update this policy when our services or legal obligations change. The effective date at the top indicates the latest version.

This page is an implementation template and should be reviewed for your final service configuration and legal requirements before launch.